Microsoft Outlook is a powerful email management system used by millions worldwide. However, mistakes happen, and you might find yourself accidentally deleting a crucial folder. Fortunately, Outlook provides multiple ways to recover deleted folders, whether from the Deleted Items folder, via server recovery, or through backup solutions.
When you delete a folder in Outlook, its fate depends on the type of email account you are using:
Outlook.com, Exchange, and Microsoft 365 accounts – Deleted folders typically go to the Deleted Items folder.
IMAP Accounts (like Gmail or Yahoo) – Deleted items may be moved to a trash or archive folder.
POP Accounts – Deleted folders are usually permanently erased, unless a local backup exists.
The sooner you act, the better your chances of successful recovery. Let’s explore the different recovery methods.
Method 1: Recover from the Deleted Items Folder
When you delete a folder, it is first moved to the Deleted Items folder. You can restore it easily if you act before the folder is permanently purged.
Steps to Recover:
Open Outlook and navigate to the Deleted Items folder in the left panel.
Locate the deleted folder you want to recover.
Right-click on the folder and select Move > Other Folder.
Choose the destination where you want to restore the folder.
Click OK.
If you do not see the folder in Deleted Items, check the next method.
Method 2: Recover Deleted Folders from the Server (Exchange & Microsoft 365 Accounts)
If you have an Exchange or Microsoft 365 account, permanently deleted folders may still be recoverable through the server.
Steps to Recover:
Open Outlook and go to the Deleted Items folder.
Click on Recover Deleted Items from Server (located in the toolbar).
A new window will open, displaying all recently deleted emails and folders.
Select the folder you wish to restore and click Restore Selected Items.
Click OK, and the folder will be moved back to Deleted Items. You can then restore it to your desired location.
Method 3: Use the Restore Feature in Outlook Web App (OWA)
If you use Outlook Web App (Outlook.com or Office 365), you can attempt folder recovery through the web interface.
Steps to Recover:
Open Outlook Web App in a web browser.
Navigate to Deleted Items in the left panel.
Click on Recover deleted items at the top.
Locate the deleted folder and select it.
Click Restore, and it will be moved back to its original location.
Method 4: Restore from a Local PST/OST Backup
If you frequently back up your Outlook data, you can restore a deleted folder from a PST (Personal Storage Table) or OST (Offline Storage Table) file.
Steps to Restore:
Open Outlook and go to File > Open & Export > Import/Export.
Select Import from another program or file and click Next.
Choose Outlook Data File (.pst) and click Next.
Browse to locate your backup PST file.
Select Do not import duplicates and click Next.
Choose the folder you want to restore and click Finish.
If you use an OST file, convert it to PST before importing.
Method 5: Restore Using Windows File History or Backup
If your Outlook data file was deleted, you might be able to restore it using Windows backup solutions.
Steps to Restore:
Open File Explorer and navigate to C:\Users\[YourUserName]\Documents\Outlook Files.
Right-click the PST file and select Restore previous versions.
Choose the most recent version and click Restore.
Open Outlook and import the file as described in Method 4.
Method 6: Use Outlook Recovery Software
Panda Data Recovery is a powerful and reliable tool designed to help users retrieve lost or deleted files from various storage devices. Whether data is lost due to accidental deletion, formatting, corruption, or system crashes, Panda Data Recovery provides an efficient solution to recover important files, including documents, photos, videos, and more.
One of the key features of Panda Data Recovery is its user-friendly interface, making it accessible even for non-technical users. The software supports recovery from hard drives, SSDs, USB drives, SD cards, and external storage devices. It also offers deep scanning capabilities, ensuring a higher success rate in locating and restoring lost data.
Security is a top priority, as Panda Data Recovery ensures that no additional damage is done to the lost files during the recovery process. It operates in a read-only mode, preventing overwriting or corruption of existing data. Additionally, users can preview recoverable files before proceeding with restoration, helping them retrieve only the necessary items.
Method 7: Contact IT Support or Microsoft Support
For work or school accounts managed by an organization, the IT department may be able to restore your deleted folder from server backups.
Steps to Seek Help:
Contact your IT administrator and explain the issue.
Provide details such as the folder name and the approximate deletion date.
Request recovery from the server backup.
If IT support is unavailable, visit Microsoft Support for additional assistance.
Preventing Future Accidental Deletions
To avoid losing important folders in the future, consider these preventive measures:
1. Enable Outlook AutoArchive
Go to File > Options > Advanced > AutoArchive Settings.
Set a schedule to archive emails and folders automatically.
2. Create Regular Backups
Use Outlook’s Export feature to back up PST files periodically.
Store copies on external drives or cloud storage.
3. Use Outlook Rules to Organize Emails
Set up rules to automatically move emails to specific folders to prevent accidental deletions.
4. Use the Outlook Prompt Before Deletion
Enable the prompt by going to File > Options > Advanced > Prompt before permanently deleting items.