Ring cameras have revolutionized home security, offering real-time monitoring and recording. These devices record videos triggered by motion or manual activation, storing them on cloud servers associated with your Ring account. However, accidental deletion, subscription lapses, or technical issues can sometimes result in the loss of essential video recordings.
Let’s dive into the step-by-step process of recovering deleted Ring videos.
1.How Ring Video Storage Works
Before jumping into recovery methods, it's essential to know how Ring handles its video storage.
a. Cloud Storage
Ring videos are primarily stored on the Ring cloud, accessible via your Ring app or account dashboard. These videos are available as long as you have an active subscription plan:
Basic Plan: 60 days of video history (varies by region).
Plus Plan: Extended storage options and additional features.
If your subscription lapses, older videos may become inaccessible or permanently deleted.
b. Local Storage
Some Ring devices (e.g., Ring Alarm Pro) allow local video storage using a microSD card or external device.
c. Auto-Deletion Policies
Ring automatically deletes videos after a set period (e.g., 60 days) based on your subscription and regional regulations.
Understanding these factors helps identify whether your videos are retrievable.
2. Steps to Recover Deleted Ring Videos
If a Ring video is deleted, recovery may be possible depending on how it was lost and your current subscription status.
Step 1: Check the Event History in the Ring App
Sometimes, videos appear deleted but remain in your event history. To check:
Open the Ring app on your device.
Navigate to the Event History tab.
Browse the list for your desired video.
Note: Event history depends on your subscription status. Without an active plan, videos older than 24 hours may not appear.
Step 2: Verify Your Ring Cloud Subscription
Ensure your Ring subscription is active. To verify:
Log into your Ring account via the app or Ring website.
Check your plan under Account Settings > Subscription.
If your subscription expired, renew it promptly. Ring often keeps videos temporarily after expiration, but this is not guaranteed.
Step 3: Contact Ring Customer Support
If the video is crucial and no longer accessible:
Reach out to Ring’s support team via the app or website.
Provide details about the deleted video (date, time, and device).
Request a manual check of their servers.
Tip: Act quickly—Ring might retain video backups temporarily, but retrieval depends on their policies.
Step 4: Recover from Linked Devices
If someone shared the video with you via email, text, or social media, you may find a copy in:
Email Attachments
Messaging App Media (e.g., WhatsApp, iMessage)
Cloud Storage Apps (Google Drive, Dropbox, etc.)
Search your connected devices or accounts for traces of the shared video.
Step 5: Recover from Local Storage
For devices supporting local storage:
Remove the microSD card or external drive.
Connect it to a computer using a card reader.
Use file recovery software like Recuva or Disk Drill to scan for deleted video files.
Step 6: Check Backup Services
If your phone automatically backs up Ring videos to cloud storage (e.g., iCloud or Google Photos):
Log into your backup account.
Search for the deleted video using its approximate date and time.
Step 7: Use Data Recovery Tools
Panda Data Recovery is a powerful and user-friendly software designed to recover lost or deleted files from various storage devices. Whether you’ve accidentally deleted important documents, lost photos due to a corrupted SD card, or experienced hard drive failure, Panda Data Recovery provides a reliable solution.
The software supports a wide range of file types, including photos, videos, audio files, and documents, making it versatile for personal or professional use. It is compatible with devices like PCs, USB drives, external hard drives, SD cards, and more. Panda Data Recovery’s intuitive interface ensures ease of use, even for those with minimal technical expertise.
Key features include deep scanning capabilities, allowing the recovery of files from formatted or damaged drives, and a preview function, so users can identify recoverable files before restoring them. Additionally, the software supports multiple file systems such as NTFS, FAT32. and exFAT, ensuring broad compatibility.
3. Preventing Future Ring Video Loss
a. Upgrade to a Subscription Plan
To avoid losing critical footage, consider subscribing to a Ring plan offering longer video storage.
b. Regularly Back Up Videos
Manually Save Videos: Use the Ring app’s download feature to save essential clips to your phone or computer.
Automate Backups: Integrate Ring with cloud storage services for automatic backups.
c. Use Local Storage Options
Invest in devices supporting local storage to maintain a personal backup of Ring videos.
d. Enable Notifications
Set up alerts for subscription expirations to prevent unintended lapses.
4. FAQs About Ring Video Recovery
Can I recover a Ring video after 60 days?
No, unless you manually saved the video or backed it up before deletion.
What if I accidentally deleted a shared Ring video?
Contact the person who shared the video and ask for a new copy.
Does Ring keep backups of deleted videos?
Ring may temporarily retain videos on their servers. Contact support promptly for assistance.
Can I recover videos if my subscription expired?
Videos are inaccessible after a subscription lapse, but renewing quickly may restore access.
