CX File Explorer is a popular file management app for Android devices that allows users to browse, manage, and organize files and folders on their smartphones or tablets. An "Access Denied" error usually indicates that the app does not have the necessary permissions to access a specific file or folder. Here are some steps you can take to resolve this issue:
1. Check App Permissions
Ensure that CX File Explorer has the necessary permissions to access your files:
Open Settings: Go to your device’s settings.
Navigate to Apps: Find and tap on “Apps” or “Application Manager.”
Find CX File Explorer: Scroll through the list and select CX File Explorer.
Check Permissions: Tap on “Permissions” and make sure that the app has access to “Storage” or “Files and Media.”
2. Verify File or Folder Permissions
If CX File Explorer has the necessary permissions, the issue might be with the specific file or folder permissions:
Locate the File/Folder: Use another file manager app or your device’s file system settings to find the file or folder in question.
Check Properties: Look for options like “Properties” or “Details” to see the permissions associated with the file or folder.
Adjust Permissions: If possible, adjust the permissions to allow CX File Explorer to access the file or folder. This may involve changing ownership or permission settings.
3. Restart Your Device
Sometimes, a simple restart can resolve permission issues:
Power Off: Turn off your device completely.
Power On: Turn it back on and try accessing the file or folder again through CX File Explorer.
4. Update CX File Explorer
An outdated version of CX File Explorer might cause compatibility issues:
Open Google Play Store: Go to the Google Play Store on your device.
Search for CX File Explorer: Find the app in the search results.
Update: If an update is available, tap on “Update” to install the latest version.
5. Check for Device Restrictions
Some devices have additional restrictions that might affect file access:
Device Settings: Go to your device’s settings and look for options related to file access or storage.
Security Settings: Ensure that any security apps or settings are not blocking CX File Explorer from accessing files.
6. Reinstall CX File Explorer
If the problem persists, reinstalling the app may help:
Uninstall: Go to your device’s settings, find CX File Explorer under “Apps,” and choose “Uninstall.”
Reinstall: Open the Google Play Store, search for CX File Explorer, and reinstall the app.
7. Check for File System Issues
Sometimes, the issue may be related to the file system on your device:
File System Errors: Use a file system checker or repair tool if available on your device to check for errors.
External Storage: If the file is on external storage, try removing and reinserting the SD card or USB drive.